LEGAL
Privacy policy
What we collect and why we need it.
This policy applies to G-Keys customers and visitors. Last updated 17 August 2026.
Controller
Loddo AS, organisation number 925 740 543 MVA, is the data controller for G-Keys. Registered and operating address: Kongsgård alle 61, 4632 Kristiansand S, Norway. Privacy requests can be sent to support@g-keys.com.
Data we process
We process your email, selected and billing country, order contents, payment and checkout identifiers, delivery status, support correspondence, security logs and fraud signals. Stripe and its Managed Payments entities process payment, billing address, tax and fraud data. Kinguin supplies product and delivery data. Hostinger provides business email services.
Purposes and legal basis
We use the data to perform the purchase contract, deliver products, prevent fraud, comply with accounting and legal obligations, handle support, and protect the service. We do not sell personal data.
Retention
Order, support and accounting records are retained only for the periods required by applicable law or necessary to establish and defend legal claims. Short-lived security and administrator records are retained only as necessary to protect the service. Payment providers retain their records under their own legal obligations and privacy terms.
International processing
Some suppliers may process information outside Norway or the EEA. Where required, the relevant provider must use an appropriate legal transfer mechanism.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to processing. You may also complain to Datatilsynet, the Norwegian Data Protection Authority.
Local storage
The site stores your selected country, shopping bag, recently viewed products and private order shortcut in your browser. These are used for the shopping experience and are not advertising cookies.